Frequently Asked Questions – Billing, Shipping, Returns & More
Frequently Asked Questions – Billing, Shipping, Returns & More
Frequently asked questions about billing, shipping, and more. Our live chat is available 24/7 for all other questions you may have!
Frequently asked questions about billing, shipping, and more. Our live chat is available 24/7 for all other questions you may have!
What is SelfShip?
What is SelfShip?
Can you provide a Tax Invoice or Customs documentation?
Can you provide a Tax Invoice or Customs documentation?
I received a damaged item. What should I do?
I received a damaged item. What should I do?
I would like to return an item. What should I do?
I would like to return an item. What should I do?
How do I use SelfShip?
How do I use SelfShip?
Do I have to pay duty, VAT, taxes, or other customs charges?
Do I have to pay duty, VAT, taxes, or other customs charges?
How long does it take?
How long does it take?
Will I receive a refund for a return?
Will I receive a refund for a return?
How much does it cost?
How much does it cost?
I did not receive my shipment. What should I do?
I did not receive my shipment. What should I do?
Why is the minimum chargeable weight for my package 0.5 kg with SelfShip?
Why is the minimum chargeable weight for my package 0.5 kg with SelfShip?
Ready to Shop & Ship?
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How much will it cost to ship a package from the United States, the United Kingdom, India or The United Arab Emirates to your door? Use our international shipping calculator to find the best rates!
Ready to Shop & Ship?
Signup to instantly get your SelfShip address.
How much will it cost to ship a package from the United States, the United Kingdom, India or The United Arab Emirates to your door? Use our international shipping calculator to find the best rates!
Ready to Shop & Ship?
Signup to instantly get your SelfShip address.
How much will it cost to ship a package from the United States, the United Kingdom, India or The United Arab Emirates to your door? Use our international shipping calculator to find the best rates!