Frequently Asked Questions – Billing, Shipping, Returns & More
Frequently Asked Questions – Billing, Shipping, Returns & More
Frequently asked questions about billing, shipping, and more. Our live chat is available 24/7 for all other questions you may have!
Frequently asked questions about billing, shipping, and more. Our live chat is available 24/7 for all other questions you may have!
What is SelfShip?
What is SelfShip?
Can you provide a Tax Invoice or Customs documentation?
Can you provide a Tax Invoice or Customs documentation?
I received a damaged item. What should I do?
I received a damaged item. What should I do?
I would like to return an item. What should I do?
I would like to return an item. What should I do?
How do I use SelfShip?
How do I use SelfShip?
Do I have to pay duty, VAT, taxes, or other customs charges?
Do I have to pay duty, VAT, taxes, or other customs charges?
How long does it take?
How long does it take?
Will I receive a refund for a return?
Will I receive a refund for a return?
How much does it cost?
How much does it cost?
I did not receive my shipment. What should I do?
I did not receive my shipment. What should I do?
Why is the minimum chargeable weight for my package 0.5 kg with SelfShip?
Why is the minimum chargeable weight for my package 0.5 kg with SelfShip?
Do you ship used or old items?
Do you ship used or old items?
Ready to Shop & Ship?
Signup to instantly get your SelfShip address.
How much will it cost to ship a package from the United States, the United Kingdom, India or The United Arab Emirates to your door? Use our international shipping calculator to find the best rates!
Ready to Shop & Ship?
Signup to instantly get your SelfShip address.
How much will it cost to ship a package from the United States, the United Kingdom, India or The United Arab Emirates to your door? Use our international shipping calculator to find the best rates!
Ready to Shop & Ship?
Signup to instantly get your SelfShip address.
How much will it cost to ship a package from the United States, the United Kingdom, India or The United Arab Emirates to your door? Use our international shipping calculator to find the best rates!